LIMITATION: Restoring default settings will not erase recorded video on your DVR / NVR HDD. Click here for downloads and documentation for your product. Restore the DVR / NVR to its default settings using the instructions in your product user manual. If the DVR / NVR is configured with conflicting settings, restoring default settings will resolve the conflict. If the DVR / NVR continues restarting after disconnecting cameras, restore default settings. Disconnect the cameras from the back of the DVR / NVR.Īfter powering the DVR / NVR ON, the system will stop restarting or continue restarting.įollow the applicable steps below to continue troubleshooting.If the power connection is correct and restarting continues: Ensure that the correct power adapter is being used for the DVR / NVR, and not the power adapter that is intended for a camera or Power over Ethernet (PoE) switch.If the power adapter is connected to a surge protector or Uninterruptible Power Supply (UPS), disconnect and plug the power adapter directly to an power outlet. Plug the power adapter into a different power outlet.To check the power connection on the DVR / NVR: Check that the correct power adapter is in use and that the DVR / NVR is receiving sufficient power. If the DVR / NVR is rebooting repeatedly, the issue may be caused by insufficient power or a hard disk drive (HDD) error.
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